Insurance & Billing

Transparent billing, simple payment options, and PPO insurance accepted.

How It Works

Simple & Straightforward Billing

We believe your focus should be on your health β€” not on complicated billing. Here's everything you need to know about how we handle payment at Uplift Medical Supply.

πŸ’³ Payment Policy

We currently operate on a private pay basis. Payment is due at the time of sale. We do not offer payment plans or delayed billing at this time.

We accept the following payment methods β€” please call us at 703-716-3890 to confirm accepted payment types before your visit.

πŸ₯ PPO Insurance

We accept PPO (Preferred Provider Organization) insurance as a form of payment. If you have PPO coverage, your brace or DME equipment may be covered in full or in part.

Contact us with your insurance information before your visit and we will help determine your coverage eligibility.

πŸ“‹ What to Bring

To make your visit as smooth as possible, please bring:

  • Valid photo ID
  • PPO insurance card (if applicable)
  • Physician prescription or referral (if required by your plan)
  • Payment method

Our Return Policy

We want you to be completely satisfied with your purchase. Please review our return policy below before completing your purchase.

πŸ” Returns

Returns are accepted within 14 days of purchase for items that are unused, in original packaging, and in resalable condition.

Items that have been worn, opened, or customized are not eligible for return due to health and hygiene regulations governing medical equipment.

πŸ’° Refunds

Approved refunds will be processed within 7–10 business days to the original payment method.

Insurance-paid items are subject to coordination with your PPO provider. Please contact us directly to initiate an insurance-related return or adjustment.

πŸ“ž Contact Us for Returns

To initiate a return or ask a billing question, please contact us directly:

  • Phone: 703-716-3890
  • Hours: Mon–Fri 10AM–4PM
  • In-person: 4310 Ridgewood Center Dr, Woodbridge VA 22192

Note: All sales of opened or worn medical equipment are final. We encourage you to ask any questions about sizing, fit, or intended use before your purchase. Our team is happy to assist you in selecting the right product for your needs.

Questions About Insurance or Billing?

Call us before your visit and we'll get everything sorted out for you.

Call 703-716-3890
Address 4310 Ridgewood Center Dr, Woodbridge VA 22192
Hours Mon–Fri 10:00 AM – 4:00 PM